Claremont Controls Ltd

FAQs

Categories: Client System Administration

We have a lot of contract information held in user personal email accounts and not accessible to other users. Can HighStone help with this?

HighStone offers a POP based email reading and saving facility.  We recommend that an internal email account is created, for example ‘HighStone@yourcompany.aaa’, and users ‘cc’ or ‘bcc’ outgoing emails to this account, with any incoming emails forwarded to the same address. HighStone downloads these emails, logs the basic details within the contract database, and stores full email details and any attachment files within the internal object file store.  Email information can be accessed by all users of HighStone.

We have a number of processes where users have to complete a large number of paper forms when out in the field. Can HighStone help collate and manage this data entry?

HighStone includes a functional module called HighLight that is specifically designed to operate on Windows OS portable laptops and tablet devices.  This application includes a highly customisable prompt form definition that gives users the ability to complete forms electronically and return the data entries direct to the main HighStone contract database.  HighLight includes support for GPS location determination and can manage photographs taken out in the field.

HighStone is promoted as being made available to all users within our organisation – is this expensive to implement and support?

Not necessarily.  In fact the more widely available that HighStone is, within an organisation, the more successful the installation is.  Claremont Controls supports this by not charging for HighStone installations on a ‘per user seat’ basis and there is no financial barrier to making the system available to all users that need that access.